Free Account Setup
Currently, there is no charge for account set-up. Once your account is opened, each of your debtors will automatically be assigned an account subcode. Each subcode will allow you to access a debtor’s profile. Your debtor’s profile will provide the name, address, amount due, and status of the file.

Discount Debt Collections
Obtain discounts for your debt collection needs by submitting volume files.

How to Tips
To learn about how to be your own effective collection agency view our tips and articles to increase your bottom line.

Instant Collect
Created specifically as a pre-collect or "soft" collection letter, Instant Collect is an excellent resource for delinquencies in the "slow pay" or 60 to 90 day late cycle. Debtors that habitually run late and "push the limits" will recognize the serious impact of receiving a letter from a collection agency. More than simply a "notification letter", Instant Collect tells a debtor that a collection agency is involved and collection efforts may accelerate should they not tend to this account.

• Instant Collect automatically includes the NCOA (National Change of Address) option to help assure deliverability.
• Instant Collect will be instantly printed and mailed to directly to your debtor the next business day
• Instant Collect includes an automatic rebate of $3.00 toward the purchase of any complete collection package purchased for the same debtor.

Call Center
A state of the art communications center is available as an option with every letter package. This option instructs an experienced collector to make a courtesy call to your debtor as a follow up to the first letter. This added feature may make the difference in a successful collection.

Credit Bureau Reporting
As an option with each letter package, you can report each debtor to the three major credit bureaus, Equifax, Experian and TransUnion. We will monitor the information you provide to us on the debtor and continually update the bureaus. Additionally, in the event the debtor files a dispute, inquiry or request for payoff through the bureaus we will handle it appropriately.

Full Service Collections
If you have exhausted the possibilities offered through our automated site or feel that traditional methods of collection may work better, we welcome your files at our parent company, Fidelity Information Corporation. Here we can offer you asset searches, debtor location, collector contact and referrals to collection attorneys in your area. We can recommend other methods to pursue stubborn debtors.

Portfolio Monitoring
Your entire portfolio of debtors will be maintained in our database and be available to you 24 hours a day, 7 days a week. If you wish to review your portfolio for important tax information, address updates, or simply to send another series of letters, your debtor’s profiles are only a click away.

Bookkeeping Maintenance Access
Free access to your debtor’s profile gives you the ability to update information. For example, change an address, post a payment, and add notes regarding correspondence received from the debtor. More than just a diary, when you post a payment the debtor’s profile will automatically adjust the balance due.

E-Mail Notification
Every time a scheduled letter is sent to your debtor, you will be notified by e-mail. This not only serves to keep you informed, but reminds you to go online and stop the letters once you have been paid. Remember, continuing to send collection letters to an account that has been paid or filed a dispute may be considered harassment.

Automatic Updating
Your debtor’s profile will be automatically updated when a scheduled letter is sent and when the account is reported to the credit bureaus. Remember it is your responsibility to update your debtor’s profile if the account has been paid.